Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This includes your email address, billing information, and prompt history. We also collect anonymous analytical data (pageviews, interactions) to improve our software.

2. Use of Information

We use the information we collect about you to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our Services

3. Data Sharing

We do not sell your personal data. We may share information with vendors, consultants, and other service providers (like Stripe for billing, or AI inference APIs) who need access to such information to carry out work on our behalf.

4. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Our databases are secured by Supabase Row Level Security and managed by PixelFoundry Technologies Ltd.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@vidlelo.com.